This can be done by clicking the logo in the bottom right corner and on your keyboard type outlook, then select Outlook from the search results.
#ADDING ACCOUNTS TO OUTLOOK 365 HOW TO#
The shared mailbox will now be listed below your other mailboxes in the Mailbox Navigation pane on the left. This section of the guide will show you how to add an additional email accounts to Outlook 365. To add a shared mailbox:Īdding a departmental/shared mailbox will add it to the list below your mailbox in the Outlook WebApp.ġ) In the Mailbox Navigation pane on the left right click on FoldersĢ) Choose Add shared folder from the drop down choicesģ)Enter the name of the mailbox you wish to have added then select Add Managing a departmental/shared email account includes creating automatic replies or changing rules.ġ) To the top right click on your initials and choose Open another mailbox from the drop down menuĢ) Type the Email Account Name into the field and click OpenĤ) Select the gear/settings icon on the top right and choose View All Outlook Settings to change Rules and Automatic Replies. If it is the first account you are adding to Outlook, you will automatically be taken to the Add Account screen to set up your. Within the existing profile (that includes your non-POP3 account), create a new 'dummy' POP3 account and set it as a default one for this profile select this account and click the Set as Default button.
The account is working as I can log into the Office 365 portal using it. Sign in your second email account on the web app, and then enable email forwarding feature ( enter your first email account), then the emails sent to the second email account would be automatically forwarded to your first account there.
The account is working as I can log into the Office 365 portal using it. Log onto and choose Outlook from the list of available applications. Running the Support assistant (that fails saying it cant check for needed updates) Adding the account through a mobile hotspot to rule out network issues. Running the Support assistant (that fails saying it can't check for needed updates) Adding the account through a mobile hotspot to rule out network issues. But, when it comes to adding more users to the shared mailbox, it becomes a little complicated for the admin. This allows them to communicate from a common email id. To Manage a departmental/shared email account, including creating automatic replies or changing rules, you will need to access the mailbox from the Microsoft 365 WebApp. Microsoft 365 shared mailboxes are convenient for users who are working on the same task and dealing with the same clients.
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